1. Detailed description of goods and/or services
    Table Charm Direct is a business in the direct selling industry that is a member company of the Direct Selling Association. Table Charm Direct sells its own brands of Household goods and personal care items by providing a successful, low barrier to entry MLM business opportunity to individuals.

  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way tax invoicing specifying delivery address, invoiced amount and delivery charges (if applicable).

  3. Export restriction
    The offering on this website is available to South African clients only.

  4. Return and Refunds policy
    The provision of goods and services by Table Charm Direct is subject to availability. In cases of unavailability, Table Charm Direct will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15% administration fee.

    Any damaged or faulty goods received ad reported to Table Charm Direct within 48 hours of receipt can be returned to Table Charm Direct for a full refund.

  5. Customer Privacy policy
    Table Charm Direct shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Table Charm Direct bank account, the details of which will be provided on request.

  7. Card acquiring and security
    Card transactions will be acquired for Table Charm Direct via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  8. Customer details separate from card details
    Customer details will be stored by Table Charm Direct separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  10. Responsibility
    Table Charm Direct takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  11. Country of domicile
    This website is governed by the laws of South Africa and Table Charm Direct chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, PO Box 520, Mondeor, 2110

  12. Variation
    Table Charm Direct may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  13. Company information
    This website is run by K2014018071 (Pty) Ltd private company based in South Africa trading Table Charm Direct and with registration number 2014/018071/07 and 3 Directors. Michael Sean Whitehouse (MD), Stefan Rabe and Peter Joseph Spnks.

  14. Table Charm Direct contact details
    Company Physical Address: 103 Aeroton Road, Aeroton, Johannesburg, 2013, South Africa.
    Telephone: +27 (0)11 226 1600